Wouldn’t it be nice to make some money off delayed flights?

I belong to a mastermind group for entrepreneurs and business owners and they meet twice a year in a great locations. This time it was in Tucson, Arizona.

Of course the day I was leaving NYC there was a snowstorm and I was connecting through Atlanta. Because of a tiny bit of ice…the whole city of Atlanta closed down 🙂

I was stuck in O’Hare airport for 5 hours. It wasn’t fun but since I’ve started meditating I found that I was a little less upset than I’d normally be.  Plus I went directly to the Delta Sky Lounge. I have a Delta Amex card and you can get in for $30. Well worth it!  I recommend getting a day pass if you ever get stuck! It’s a much more civilized way of hanging around an airport. Read more

Tune In For My Radio Show

Since I started ListProducer.com and wrote Listful Thinking  I’ve been on my fair share of radio shows. It’s a nice way to meet new people, many of whom are often list makers themselves. Plus I always find we have really interesting conversations about what it really means to be more productive.

Although I’ve spent my career in television I like to think I know a bit about radio. My husband Jay works for CBS Sports Radio so I must have learned a little bit through the years!

So when Terri Trespicio, my friend and co-founder of our online video course Lights Camera Expert and I were approached to host our own show, we immediately agreed – what could be more fun? Read more

A Better Way to Deal With Customer Service Calls

When many people talk about being more efficient they think in terms of HOURS  saved. But as it’s just as important to save precious MINUTES where possible too, after all it all adds up.  

I hate waiting on hold for customer service. Who doesn’t, right? It’s such a time suck. I thought I had found the perfect solution to bypass this pesky problem. It was an app called FastCustomer. I’d been recommending it and using it for years! Some of you may have even tried it because of me.

Well guess what? It’s disappeared. Yep. Poof. Gone. I reached out to the company to find out what happened but haven’t heard back yet. I’ll let you know if I do. Read more