A Better Way to Deal With Customer Service Calls
When many people talk about being more efficient they think in terms of HOURS saved. But as it’s just as important to save precious MINUTES where possible too, after all it all adds up.
I hate waiting on hold for customer service. Who doesn’t, right? It’s such a time suck. I thought I had found the perfect solution to bypass this pesky problem. It was an app called FastCustomer. I’d been recommending it and using it for years! Some of you may have even tried it because of me.
Well guess what? It’s disappeared. Yep. Poof. Gone. I reached out to the company to find out what happened but haven’t heard back yet. I’ll let you know if I do. Read more
New Way of Making Lists That Entrepreneurs Will Love
Three months ago I took the plunge, I quit my day job and started working for myself full time media training and coaching experts, authors and entrepreneurs and producing videos and podcasts with them. I’ve had a great time since I left Fox News — I spoke at the PRSA Tri-State Conference for PR professionals, been interviewed by Peter Shankman about listmaking and started a radio show (more on that later!)
But since I’ve made the crossover to becoming self employed, I’ve had to make a few adjustments. My productivity style that had worked so well for me before just wasn’t quite fitting in with my new lifestyle.
The key to productivity is all about finding what works for you, and as our lives change, so must our lists! Read more
Is My Meeting Scheduler Making Me Rude?
Since I quit my job and went out on my own as a media trainer and coach helping experts, authors and entrepreneurs create videos and podcasts there’s one productivity site I’ve been using all the time. It’s called Schedule Once. It’s connected to my calendar and allows clients to schedule time to chat with me. It’s brilliant!
Old fashioned scheduling involves a lot of back and forth, Schedule Once makes everything much more streamlined. Clients can quickly go to my page, see when I’m free and pick a time that works best for them.
When it works, it’s great – the thing is, a lot of people don’t want to use it! Read more