Posts

A Better Way to Deal With Customer Service Calls

When many people talk about being more efficient they think in terms of HOURS  saved. But as it’s just as important to save precious MINUTES where possible too, after all it all adds up.  

I hate waiting on hold for customer service. Who doesn’t, right? It’s such a time suck. I thought I had found the perfect solution to bypass this pesky problem. It was an app called FastCustomer. I’d been recommending it and using it for years! Some of you may have even tried it because of me.

Well guess what? It’s disappeared. Yep. Poof. Gone. I reached out to the company to find out what happened but haven’t heard back yet. I’ll let you know if I do. Read more

6 Ways to Get Better Customer Service

89studio : FreeDigitalPhotos.net

Sometimes New Yorkers do live up to the “they are so rude” stereotype and usually I can let it roll off my back. But sometimes it’s really irritating — especially when I’m paying for a service or asking for help in a store. Well guess what — there are ways to ensure that you won’t have to deal with such “service” again — in this town or any other! My guest blogger today is my best friend Danielle Freni who has started a Customer Service Revolution. Of which I gladly ride on the coattails of so I can get free drinks, better service and more bang for my buck! Now you can too. Read more