Tag Archive for: waiting on hold

A Better Way to Deal With Customer Service Calls

When many people talk about being more efficient they think in terms of HOURS  saved. But as it’s just as important to save precious MINUTES where possible too, after all it all adds up.  

I hate waiting on hold for customer service. Who doesn’t, right? It’s such a time suck. I thought I had found the perfect solution to bypass this pesky problem. It was an app called FastCustomer. I’d been recommending it and using it for years! Some of you may have even tried it because of me.

Well guess what? It’s disappeared. Yep. Poof. Gone. I reached out to the company to find out what happened but haven’t heard back yet. I’ll let you know if I do. Read more