A Better Way to Deal With Customer Service Calls

When many people talk about being more efficient they think in terms of HOURS  saved. But as it’s just as important to save precious MINUTES where possible too, after all it all adds up.  

I hate waiting on hold for customer service. Who doesn’t, right? It’s such a time suck. I thought I had found the perfect solution to bypass this pesky problem. It was an app called FastCustomer. I’d been recommending it and using it for years! Some of you may have even tried it because of me.

Well guess what? It’s disappeared. Yep. Poof. Gone. I reached out to the company to find out what happened but haven’t heard back yet. I’ll let you know if I do. Read more

Is My Meeting Scheduler Making Me Rude?

Since I quit my job and went out on my own as a media trainer and coach helping experts, authors and entrepreneurs create videos and podcasts  there’s one productivity site I’ve been using all the time. It’s called Schedule Once. It’s connected to my calendar and allows clients to schedule time to chat with me. It’s brilliant!

Old fashioned scheduling involves a lot of back and forth, Schedule Once makes everything much more streamlined. Clients can quickly go to my page, see when I’m free and pick a time that works best for them.

When it works, it’s great – the thing is, a lot of people don’t want to use it! Read more

Checkli Helps You Discover a World of Lists

I can be a bit of a list-making purest, I still handwrite lots of my lists in a notebook. But I also love using apps and technology to be more productive. I found a new list-making app that I’m really into these days. It’s called  Checkli.

Checkli allows you to make lists and share them with friends, family and the public at large. It’s design is pretty simple and easy to use. You can alter the settings for every list you post, so you can keep your personal lists to yourself.

The main draw of Checkli, for me, is just how many checklists it has built in already. The search function is also very good so you can easily find more niche lists. So you can find lists like “Pre-Wedding Beauty Prep” for instance. Ok so that isn’t a list you’d need everyday but when you do need it you want all the information you can.

Here are some of the interesting and unusual lists you can find on Checkli:

  • The World’s Coolest Airports – Finland, The Maldives & Singapore all make the list!
  • Aesthetic Poetry Books
  • Foods to Avoid During Pregnancy – deli meats, soft cheese and raw sprouts are all no-nos.
  • Fall/Winter Clean-Eating Shopping Lists
  • Self-Care Practices to Explore – including some of my favorites like daily affirmations and gratitude journaling.

There is also a pro version of Checkli for businesses or individuals who want to use the app to promote themselves. A dog grooming company for example, might have some great puppy related checklists, Checkli pro allows them to add some branding to all the lists they make and expand their client base!

Checkli is a relatively new app so I’m excited to see what the future holds for it. If you download the app make sure to add me and let me know what you think!

Be Lazy and Get More Done

Laziness gets a bad rep. I may not be the kind of person to spend her entire day in her pajamas, but even I like to indulge in a bit of laziness every now and again.

“I will always choose a lazy person to do a hard job because a lazy person will find an easy way to do it.”

You know who said that?

Bill Gates! Even he approves of a bit of laziness. Read more

If You’re a Spreadsheet Nerd – You’ll Love AirTable

Not so long ago the most revolutionary organization tool was the filofax. Once home computers became popular this was replaced with programs like Excel spreadsheets or Outlook. Nowadays there’s a million and one productivity tools to choose from. How do you know what to pick?

Personally, I’ve always felt there was something about spreadsheets that really stands the test of time. They present your data in an easy to read format and you can tab between the various options. I use Google Sheets for example to keep my blog schedule and ideas organized. Read more