Is My Meeting Scheduler Making Me Rude?

Since I quit my job and went out on my own as a media trainer and coach helping experts, authors and entrepreneurs create videos and podcasts  there’s one productivity site I’ve been using all the time. It’s called Schedule Once. It’s connected to my calendar and allows clients to schedule time to chat with me. It’s brilliant!

Old fashioned scheduling involves a lot of back and forth, Schedule Once makes everything much more streamlined. Clients can quickly go to my page, see when I’m free and pick a time that works best for them.

When it works, it’s great – the thing is, a lot of people don’t want to use it!

Often people will email me back and ask if they can just schedule with me rather than going through the website.

It turns out that in pursuit of maximum productivity I’ve accidentally shot myself in the foot.

Schedule Once, while it is very efficient, cuts out the personal aspect of scheduling, which I’m totally and absolutely fine with But I see how it could make clients feel like they are less of a priority. It’s not that I’m too busy to find time to meet with them, but it can come across that way and the back and forth over email can be maddening.

Technology is definitely less personal, it’s why people prefer to read real books instead of ebook readers, or how I buy paper notebooks instead of making notes only on my phone or laptop. It just feels more real – which is why some people feel put off about using a scheduling link.

So I’m throwing it out there – what are you thoughts on this? What have you run into and how have you fixed it?

2 replies
  1. Stephanie
    Stephanie says:

    Schedulers are great for me as a busy mom. It also buffers me from people who want to call anytime and monopolize and have a long conversation.

    On the other hand, sometimes a quick phone call would be much easier to get a question answered than waiting several days!


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